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Privacy Centre

This privacy policy describes how Lost Ghost Nights Ltd (“LGN”) protects and makes use of the information you give the company when you use this website.

If you are asked to provide information when using the LGN website, it will only be used in the ways described in this privacy policy.

This policy is updated from time to time. The latest version is published on this page. This website privacy policy was updated on: 29/05/2016

If you have any questions about this policy, please email info@lostghostnights.co.uk or write to us at our contact address.

INTRODUCTION

LGN gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website.

LGN also collect information to better understand how visitors use the LGN website and to present timely, relevant information to them.

WHAT DATA WE GATHER

LGN may collect the following information:

Name;
Contact information including email address;
Demographic information, such as address and postcode;
Website usage data;
Other information relevant to client enquiries;
Other information pertaining to special offers and surveys;
You have the option to withhold personal information that is not required for the order process.

LGN do not collect payment details or store any payment details that you submit. All payments are conducted through PayPal over secure links.

HOW WE USE THIS DATA

Collecting this data helps LGN understand what you are looking from the company, enabling LGN to deliver improved products and services.

Specifically, LGN may use data:

For our own internal records;
To improve the products and services we provide;
To contact you in response to a specific enquiry;
To customise the website for you;
To send you promotional emails about products, services, offers and other things we think might be relevant to you;
To contact you via email for market research reasons.

CONTROLLING INFORMATION ABOUT YOU

When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to opt-in to receive marketing communications from us by email, text message or post.

If you have agreed that LGN can use your information for marketing purposes, you can change your mind easily, via one of these methods:

Sign in to our website and change your opt-in settings.
Send an email to info@lostghostnights.co.uk
Write to us at our contact address.

LGN will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.

SECURITY

LGN always hold your information securely.

To prevent unauthorised disclosure or access to your information, LGN have implemented strong physical and electronic security safeguards.

If any malicious damage, theft, harm or injury arises on an event either to a client(s) or the event location/staff or any member of LGN staff, LGN reserves the right to release client(s) details to the police. Any such incident will be fully pursued by LGN through the local police force and relevant court(s).

LGN follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.

LINKS FROM OUR SITE

The LGN website may contain links to other websites.

Please note that LGN have no control of websites outside the www.lostghostnights.co.uk domain. If you provide information to a website to which LGN link, LGN are not responsible for its protection and privacy.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.